Delivery options overview

At present, our shipping services extend exclusively within the United States and Canada.

SCAFASHION customers get fast, free shipping on all orders over $100. Other orders qualify for our discounted flat rate shipping of $7.00.

Please note that during holiday seasons, order processing will take 1 - 2 business days. Once your items have shipped, they will be delivered from our manufacturer to yours between 5-10 business days. Cut-off time will be at 5 P.M Eastern Standard Time.

1.

Express Shipping - 15$

  • Processing Time: Your order will be processed and ready to ship within 1-2 business days.
  • Delivery Time: Once processed, your order will arrive within 2-5 business days.

Please provide a street address for shipping, as we are unable to deliver to PO Boxes. This ensures your order reaches you without unnecessary delays. Thank you for choosing us for your fashion needs!

2.

Standard Shipping - 7$ or FREE on orders over 100$

  • Processing Time: We'll prepare and process your order within 1-2 business days.
  • Delivery Time: Your order will be delivered to you within 5-10 business days after processing.

Kindly note, we are unable to ship to PO Boxes. For a smooth and timely delivery, please provide a street address when placing your order. We appreciate your understanding and are excited to bring our fashion right to your doorstep!

 

3.

Personalized Item

  • Standard shipping only on orders containing personalized items.
  • Allow up to 14 business days for orders containing a personalized item.
  • Orders containing both personalized and non personalized items will be shipped together.
4.

Shipping Term

  • When ordering from outside the USA, please be aware that import or customs charges may apply depending on the value of your order and the destination country. These charges are the responsibility of the recipient and are not included in the cost of shipping. For more information, we recommend checking with your country's customs service.
  • Orders shipped internationally will adhere to the shipping terms of the respective postal service. While we strive to dispatch your order as quickly as possible, please note that we are not liable for any loss or damage resulting from delays caused by our carriers or events beyond our reasonable control. This includes, but is not limited to, delays due to incorrect shipping addresses provided to us.
  • Please be aware that shipping charges and minimum order requirements are subject to change at any time.
  • In regards to stock availability, we endeavor to keep our information up-to-date and accurate. However, if any items in your order are unavailable at the time of packing, we will inform you via email and issue a refund for those items.
5.

Freeshipping Terms

  • Enjoy hassle-free shopping with our Free Shipping offer! There's no need for a promo code – free shipping is automatically applied at checkout on orders that meet the specified threshold, before tax.
  • Please note that the threshold for free shipping is determined after any promotions and discounts have been applied. This means the final amount, post-discount, must meet the required value for the offer to be valid.
  • Our free delivery promotion is exclusively available for orders shipped via Standard Delivery within the United States or Canada. This is a limited-time offer, making it a perfect opportunity to grab your favorites from our collection!

Certain Order Information to Note

  • Address Changes: Please note, we are unable to change the delivery address once your order is on its way. For address modifications, contact us at [email protected] within 12 hours after placing your order.
  • Shipping to Multiple Addresses: We currently do not offer the option to ship individual orders to multiple addresses. To send items to different locations, please create separate orders for each address. For any assistance, email us at [email protected].
  • Inaccurate Address Entries: In cases where an incorrect address leads to the return of a product, the cost of reshipping will be your responsibility. For guidance on how to proceed, please reach out to us at [email protected].
  • Potential Delivery Delays: We strive for prompt delivery, but occasionally delays can occur. Should your order face a delay beyond 7 business days, we will inform you immediately to keep you updated on the status of your order.”

FAQs

My order hasn't arrived yet. Where is it?

When your order is shipped from SCAFASHION, you will receive a confirmation email containing a tracking number. This number enables you to follow the progress of your package on the tracking pages of our shipping partners, usually USPS or DHL, offering you real-time updates on its location.

If your order has not arrived within 10 working days, please contact us directly at [email protected]. Our dedicated support team will promptly investigate the matter and assist you in resolving any delivery issues. At SCAFASHION, we are committed to ensuring a smooth and satisfactory shopping experience.

Do you deliver on public holidays?

Please be aware that our delivery partners may not operate on public holidays. Consequently, if you place an order on a public holiday, it will not be processed and dispatched until the next business day.
Additionally, during periods of National and State-specific public holidays, as well as busy sale events, there might be a slight delay in the processing and delivery of your order. We appreciate your understanding and patience during these times, as we work diligently to ensure your order reaches you as promptly as possible.

Do you deliver to my postcode?

We are unable to ship to PO Boxes. For a smooth and timely delivery, please provide a street address when placing your order. We appreciate your understanding and are excited to bring our fashion right to your doorstep!

Is next-day delivery available on all orders?

At this time, SCAFASHION does not offer a next-day delivery option. We understand the importance of prompt delivery and apologize for any inconvenience this may cause. Please know that we are continuously working to enhance our shipping options and hope to introduce faster delivery services in the future. Stay tuned for updates and improvements to our shipping policies!

What should I do if my parcel is damaged during transit?

If you find that your parcel from SCAFASHION has been damaged in transit, we advise you to refuse the delivery if possible. This action helps in the processing of your claim with the shipping carrier. In case the delivery occurs in your absence and you discover the damage later, please contact our customer service team immediately at [email protected]. We will guide you through the next steps to resolve this issue.

Please remember that while we strive to meet the estimated delivery times, external factors such as carrier schedules and weather conditions can sometimes affect the actual delivery date. To stay informed about the status of your delivery, keep an eye on the tracking information provided.

At SCAFASHION, we are committed to ensuring that your shopping experience is satisfactory, and we will work diligently to address any issues with damaged deliveries